FREQUENTLY ASKED QUESTIONS

The Netherlands:

€5.95 - Free from €55

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Belgium:

€7.50 - Free from €55

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Germany:

€10 - Free from €75

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France, Ireland, Spain, Italy, Luxembourg, Austria, Portugal, Czech Republic, Great Britain, Bulgaria, Denmark, Estonia, Finland, Greece, Hungary, Croatia, Latvia, Lithuania, Monaco, Poland, Romania, Slovakia, Sweden:

• Up to 5 kg €15

• 5-10 kg €22

• 10-15 kg €27

• 15-20 kg €33

• 20-30 kg €44

• 30-40 kg €55

• Above that: please contact us
  

Norway, Switzerland:

• Up to 5 kg €23

• 5-10 kg €28

• 10-15 kg €36

• 15-20 kg €51

• 20-30 kg €72

• 30-40 kg €90

• Above that: please contact us

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United States:

• Up to 5 kg €37

• 5-10 kg €64

• 10-15 kg €75

• 15-20 kg €105

• 20-30 kg €135

• 30-40kg €165

• Above that: please contact us Other regions:

Would you like to have our alcohol-free and low-alcohol beers delivered outside of the regions mentioned? Then send an email to raoul@ondernulpuntvijf.com so we can see what we can do for you🍻

We do our best to have the order with you as soon as possible. We work together with PostNL, which means that within the Netherlands and Belgium an order placed on a working day before 3 p.m. will be shipped the same day. It is of course possible that this takes longer due to circumstances and that is why we ask you to take into account a delivery time of 3 working days.

For deliveries outside the Netherlands and Belgium you have to take into account a delivery time of 1 to 2 weeks, but in practice this is often faster.When the package has been shipped, you will receive the Track & Trace code by e-mail so that you can track your shipment yourself.

If you choose the shipping method: Collect package at a PostNL point, you cannot choose a collection point yourself, unfortunately, this is technically not possible. We choose the nearest PostNL pick-up point for you. If you want to pick up the package at another (PostNL) pick-up point, please send us an email.

Certainly! You can also pick up your order. For this you choose the option 'pick up' when ordering and we ensure that your order is ready. We would be happy to make an appointment with you when you can come and collect it or if you come on Friday between 12-5 p.m. then our stockroom will be open. We will then ensure that the package is ready for you.

Our address is:

Hellingweg 224 in Scheveningen (The Hague), the Netherlands.

If there is a problem with your order, we will of course solve this together. Send us an email info@ondernulpuntvijf.com  and we get in touch with you to fix this.

That is of course very annoying. It may be that the post has handled your package a little rough, causing bottles or cans to break. Send us an email info@ondernulpuntvijf.com  and we solve the problem

Oh well, we make mistakes sometimes too. Email us at info@ondernulpunt Vijf.com or call 06-14024919 and we will decide together with you whether we will resend the beers, refund them or whether we will send them with your next order.

If you order several beer mixes or beer packages, we will try to send them in one box. You can also order single beers with a beer mix or beer package. These will also be sent in the same box. If this does not fit, we will of course send several boxes to you. You will receive a separate Track & Trace code for all boxes.